2022 Stayforlong.com. . You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive. No extra charges. Free! We were greeted right away and they unloaded our bags and then parked our car. Itzamn Polgono 0014, If you would like to continue with our optimal website experience, you don\'t need to make any changes. Kimpton - Aluna Tulum 1,7 , 2 . 2 outdoor swimming pools are on site, and the hotel also has a 24-hour fitness center. Free! Torner sicuramente" - Lupi, "La camera era molto spaziosa con arredamento nuovo molto elegante e apertura sulla piscina con piante tropicali che garantivano la privacy. They clean the pool every morning, spotless! I have better video of the lobby And restaurant on my ig acct @tanny2bad. Very very grndlich staff, beautiful rooms, very clean and totally exceeded our expectations! This suite features a balcony, private entrance and sofa. Rooms were really nice and spacious, restaurant open until 11. Comfy room, nice rooftop pool, delicius breakfast, helpfull staff, Well equipped room, spacious barhroom with good amenities, nice pool areas. Additional charge, Back massage Book your holidays without paying booking fees EVER! . We need both a check-in and a check-out date to check availability. A larrive nous avons t agrablement surpris par la rcente ouverture dun rooftop avec une magnifique piscine. el establecimiento, personal, la ubicacin y comida." - Stephan, "Alles is schoon, luxueus. Additional charge, Neck massage Tulum - Victor, "Ett nytt hotel som pnade 20 december 2020, mycket bra service och faciliteter" - Mats, "Trs belle et grand chambre. Helemaal top!!" I am the Experience Manager at the Kimpton Aluna Tulum Hotel. E' presente una piscina pi piccola con anche la presenza di un bar nel quale fare " - Andrea, "Mooi, stijlvol ingericht, aardig personeel, schoon." - Mariajjg, "El hotel es guapsimo lo mires por donde lo mires, todo el mobiliario, las instalaciones, el personal, un 10 son todos muy amables y te ayudan en todo. You'll be asked to pay these charges at the property: These are all of the charges provided to us by the property. Personal protective equipment, including masks and gloves, will be available to guests. Obviously this is a jungle so some bugs are to be expected but we couldnt even use the jacuzzi because there were about 100 large ants pumping out of the jets. , , , , -. Very nice area, 10 min from center and 10 min from The beach (by car) but easy and nice cycling too. If you have any questions regarding the facilities or services provided at Kimpton - Aluna Tulum, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking. Yes, guests can indulge in luxuries such as 2 outdoor pools, a full-service spa, and a poolside bar at this hotel. I was coming from busy and loud NYC and Kimpton Aluna Hotel provided the quietness and calmness I needed. Good quiet location; easy to cycle either to beach or into town. Driving? After we reported it the next day they cleaned it and had no further issue. This double room features a tile/marble floor, seating area and bathrobe. Av. Dear Guest, Additional charge, Foot massage Please enter your travel dates like this: mm/dd/yyyy. The staff is so helpful with getting any taxis I needed and any questions I had. Additional charge, Snorkeling - Silvia, "La gentilezza dello staff; Lo stile delle camere; La privacy e la tranquillit; la colazione" - Carmen, "L'hotel molto bello, di recente costruzione con una bella piscina posta al centro della struttura. Wi-Fi veloce. Your dates seem to be a bit off. Buffet breakfast is served daily from 7:00 AM to 11:30 AM for a fee. . Additional charge, Fishing The housekeeping and grounds cleaning crew did an impeccable job. Poligono 04 Fraccion 05 Lote 04 S/N The staff, was happy and polite. A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. QROO. Information missing or incorrect? Bhanu - Restaurant with onsite bar. This restaurant offers breakfast from 7:30 am. . All rooms in the hotel are equipped with a flat-screen TV. A Equipe super atenciosa, restaurante com comidas timas e bom custo benefcio (de incio achamos caro, mas depois de circular " - Mara, "Os quartos so de frente para a piscina" - Priscila, "Funcionrios simpticos, limpeza, lugar sensacional" - Fabricio, "Camere molto grandi e molto pulite. The Parallel 20 menu features light fare made from fresh, organic ingredients. Book here and avoid any surprises at your arrival to Kimpton - Aluna Tulum. Top Standard! The property has an outdoor swimming pool, beach clubs access in sister properties, bikes for rent, The property offers pool views, a terrace, gardens , Spa, and a 24-hour front desk. Off-site Call or write to us so that we can personally attend to your request. Chambre trs spacieuse avec une trs " - Anissa, "Le personnel est trs accueillant lendroit est idalement plac." Start each morning with buffet breakfast, available for a fee from 7:00 AM to 11:30 AM. - Jessica, "Todo , limpieza y calidez en el servicio" - Margarita, "todo est a la altura! Resort fee: MXN 360 per accommodation, per night, Fee for buffet breakfast: MXN 340 for adults and MXN 170 for children (approximately), Kimpton Aluna Tulum, an IHG Hotel Hotel Tulum. The experience you described is not characteristic of the level of service our associates strive to provide. Super friendly and helpful staff, good amenities and super clean. Please check you have entered your email address correctly before continuing. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. The front desk is open 24 hours a day. Availability confirmation and instant booking. To book a room with more than 1 child under two years of age it is required that you contact us directly. . Lack of information about what is available and one night water was switched off from 1am to 7am for maintenance without advising guests. No tem caf incluso mas vale muito a pena tudo nele. -. This suite has a balcony, satellite TV and seating area. Lovely pool area, great staff and well run. Light pours through floor-to-ceiling windows at Parallel 20, named for the circle of latitude that lies 20 degrees north of the equator and touches Mexicos Yucatan Peninsula (home to Tulum). Old town to the left and the up and coming bar area to the right. The rooftop pool had to be my favorite part. Please let me know the best contact number and time to reach you, or feel free to contact me via phone anytime in order to restore your confidence in the Kimpton Aluna Tulum Hotel. He brings experience as Executive Chef at Montaje restaurant and as Sous-chef at Presidente InterContinental Puebla. This hotel is located in Tulum within a short 5-minute walk of Tulum National Park. The hotel is located little outside of Tulum, so there is no traffic noise. Pets are allowed. The hotel's payment processing machine was of poor quality and would not accept our RBC visa infinite cards. Rooms, restaurang, pool and staff." Other amenities at this luxury hotel include free WiFi in public areas, a terrace, and laundry facilities. Nice smell in the rooms, good shower, comfy bed! Lote 1-11, Aldea Zam, Guaranteed best rates when you book on our website, Access to more flexible cancellation policies, Access to early check-in and late checkout. This double room features a balcony, air conditioning and sofa. " - Aleksandr. Theres great options to do on-site. There is an on-site bar and guests can also make use of the business area. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG). Breakfasts are expensive and 15% tip added automatically. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. The Aluna Hotel is beautiful and inviting from the moment you drive up to the entrance. This property was all I was looking for. Beds are dressed in premium bedding and down comforters, and bathrooms offer free toiletries and bathrobes. Die Zimmern sind sehr gro, sauber und " - Burcin, "Top Service, top Komfort! The airiness of the space is the perfect setting for the light, organic fare prepared by our expert culinary team, which borrows inspiration from the cuisines of other international destinations also touched by the 20th parallel like China, India, and Thailand. There were some issues with the AC in my room but it wasnt too bad. Other logos or product and company names mentioned herein may be the property of their respective owners. Poligono 04 Fraccion 05 Lote 04 S/N This 4-star hotel is within close proximity of Playa Paraiso and Tulum National Park. Nos gust mucho!" Itzamn Polgono 0014, Cozumel International Airport is 40 mi away. Off-site SEARCH AVAILABILITY, Leave us your email and an agent will offer you the best option according to your search. Balconies or patios, iPod docks, and ceiling fans are also available. Charges for extra guests may apply and vary depending on the property's policy. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. This suite has a balcony, air conditioning and private entrance. Additional charge, Diving By booking direct on our website and becoming an IHG Rewards Club member, you'll enjoy what you cant get elsewhere. 65 . The units feature a wardrobe. We loved the two pools as well and both restaurants served excellent food." - Leidy, "Es la mejor opcin que pudimos haber encontrado para visitar tulum, tanto en instalaciones como en ubicacin, sus opiniones de club de playa de lo mejor, super recomendable" - Vicente, "Due wygodne pokoje, spokojnie dookoa, przyjemny basen, lokalizacj w sam raz w poowie odlegoci midzy pasem nadmorskim a centrum miasta." ( ) . This 78-room, 4.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants. Das Personal war super freundlich, die Zimmer riesig und auch der Pool-Bereich war sehr schn und entspannt. As a valued customer, thank you for choosing us to accommodate you during your travels. Special requests can't be guaranteed and may incur additional charges. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. This property accepts credit cards, debit cards, and cash. WiFi is available in all areas and is free of charge. Nous avons voyag avec un bb et l'htel nous a mis disposition gratuitement un lit bb " - Christophe, "Superbe htel, magnifique piscine centrale. Best price guaranteed Special requests are subject to availability at the time of check-in and can't be guaranteed. Wi-Fi . - Anna, "Encantada por cada lugarzinho deste hotel e o rooftop sensacional. Off-site Ruime kamers Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. Open daily. I loved how quiet and peaceful the location is but its also close enough to the town, the beach and the Tulum ruins. Cannot be more then 28 days between check-in and check-out dates. The bad: Service was not up to typical Kimpton standards. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. JaSpa is the hotel's spa and services include massages, facials, and body treatments. realmente me surpreendi muito, quando chegamos ( 4 horas antes do checkin ) nos deram uma bebida verde como ''boas vindas'', e nos " - Isa, "O hotel muito bom! They dont tell you, you have to ask. The more nights you stay, the greater the discount will be, We offer different payment options suited to your needs, You can choose rates with free cancelation on most of our offers. Cooked-to-order breakfasts are available daily from 7:30 AM to 11 AM for a fee. Whatsapp: Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Kimpton Aluna Tulum, an IHG Hotel offers free cancellation on certain room rates. This list may not be comprehensive. The pool and rooftop area are perfect for relaxation, we really enjoyed to chill there. This double room has a bathrobe, iPod dock and flat-screen TV. Kimpton - Aluna Tulum, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. In our newsletter you will receive special deals and awesome travel content. Guests of Kimpton Aluna Tulum, an IHG Hotel have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and 2 restaurants. This double room has a balcony, bathrobe and seating area. The beach club hotel they partner with, left us walking for 3km to main road because they refused to order us a taxi. Fees and deposits might not include tax and are subject to change. Basen adny i zadbany." Kimpton - Aluna Tulum , 3,1 . The food was great, the pools clean and refreshing. Tulum National Park is within a 5-minute walk of Kimpton Aluna Tulum, an IHG Hotel while other popular sites like Tulum Mayan Ruins are within a few miles (5 km). "Ett av dom bsta hotellen jag bott p. Please check you have entered your email address correctly. This property advises that enhanced cleaning and guest safety measures are currently in place. Additional charge, Couples' massage Special requests are subject to availability at the time of check-in. They are most likely understaffed and have a lot of employees who are new to the service industry. CST #2063530-50, To finish creating your account, please click the link we just sent to. It has come to my attention that the service you received during your recent stay did not meet your expectations. . Zijn op de hoogte van de activiteiten van Tulum. From the moment I came in the staff was very welcoming and I felt instantly relaxed with the ambiance. Enjoy Mexican cuisine at Aluna, a restaurant which features a bar, or stay in and take advantage of the room service (during limited hours). Best price guarantee on our site. ), , , , , . Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the U.S. and/or other countries. Yes, pets stay free at Kimpton Aluna Tulum, an IHG Hotel and the property also provides food and water bowls for pets. importing http://www.orbitz.com/Tulum-Hotels-Kimpton-Aluna-Tulum,-an-IHG-Hotel.h61573622-p2.Hotel-Reviews, There was an error importing /Tulum-Hotels-Kimpton-Aluna-Tulum,-an-IHG-Hotel.h61573622-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Tulum-Hotels-Kimpton-Aluna-Tulum,-an-IHG-Hotel.h61573622-p2.Hotel-Reviews, 2022 Orbitz, LLC, An Expedia Group Company. Dear Guest, Overall food was great at both restaurants and room service. Personale gentilissimo. This was very inconvenient and incurred unnecessary fees. Gracias a todos!" - Robin, "Heel erg fijn hotel met een hele goede sfeer en mooie kamers en erg vriendelijk personeel." Allerdings befindet sich in der Nhe keine Baustelle. Additional charge, On-site coffee shop, Chocolate/Cookies, Fruit, Bottle of water, Breakfast in the room, Bar, Restaurant, Fire extinguishers, Smoke alarms, Security alarm, 24-hour security, Safe, Lowered sink, Raised toilet, Toilet with grab rails, Wheelchair accessible, Free! Online booking By continuing to use this website without changing your settings, you consent to the use of cookies as set out in our Privacy Statement. On behalf of the entire team at Kimpton Aluna Resort Tulum, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. . The room staff kept our rooms clean and well stocked. The hotel just had an amazing ambiance. The preferred airport is Cancun Intl. Free bikes available is a nice perk. Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and a 24-hour fitness center. With a stay at Aluna Tulum Hotel in Tulum, you'll be convenient to Las Palmas Public Beach and Tulum Mayan Ruins. Would definitely recommend and can't wait to visit again. Lot of excursions like Xplore, Cenotes, snorkelling and Mayan Temples will keep you busy for a week or two easily. Yes, every guestroom at Kimpton Aluna Tulum, an IHG Hotel comes with a balcony. Not a member? Restaurant had limited selection in the evening. Kamers erg mooi en netjes. The staff were so friendly and helpful throughout our stay. Airport (CUN): 108-min drive, 75.6 mi/121.7 km. Totaal geen last van de bouwwerkzaamheden van naastgelegen hotel. Lot to do in the area and accessible yet bikes/taxis. " - Mariana, "o Hotel mil vezes mais bonito pessoalmente! GROUND FLOOR, KIMPTON ALUNA RESORT TULUM 984 689 0430. Thank you for choosing to stay at the Kimpton Aluna Tulum Hotel and providing your honest feedback. We recognize your time is valuable and appreciate the feedback you have provided. Enorm schoon Chef Rogelio Domnguez oversees the gastronomic experience at Kimpton Aluna Resort Tulum and has shaped Parallel 20s eclectic menu to showcase local and organic ingredients with international accents. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. - Nienke, "Very nice big spacious rooms, breakfast included was great (I love the green juice and blue yoghurt bowls), the pool was lovely and the gym was good. 40-inch Smart TVs come with Netflix, and guests can stay connected with free WiFi. Good breakfasts in pleasant courtyard, though expensive! The wait time for dinner was a bit long, but delicious. Disclaimer: This is not an official website. This double room has a balcony, iPod dock and air conditioning. When making your reservation you'll receive discounts and free services. Yes, valet parking and self parking are offered for free at the hotel. Piscine magnifique" - Julie, "Trs bel htel, bien dcor et trs reposant. Additional charge, Windsurfing Roof terrace bar (but only open until 6 pm). . Zwembad gedeelte erg goed." El desayuno y el staff nos acomod a todo momento. Aardig personeel A stay here includes free valet parking. This property offers free parking. Kimpton Aluna Tulum, an IHG Hotel, Tulum, current page, Wheelchair accessible (may have limitations), Tulum National Park: 5-min walk, 0.2 mi/0.4 km, Las Palmas Public Beach: 7-min drive, 2.7 mi/4.3 km, Dos Aguas Park: 9-min drive, 1.6 mi/2.6 km, Cenote Calavera: 10-min drive, 2.6 mi/4.2 km, Cenote Crystal: 13-min drive, 4 mi/6.4 km, LabnaHa Ecopark Adventures: 14-min drive, 8.9 mi/14.3 km, Tulum Mayan Ruins: 17-min drive, 3.7 mi/6 km, Ven a la Luz Sculpture: 17-min drive, 4.4 mi/7.1 km, Playa Ruinas: 17-min drive, 3.4 mi/5.5 km, Cenote Manat: 20-min drive, 7.7 mi/12.4 km, Kaan Luum Lagoon: 21-min drive, 8.3 mi/13.3 km, Xcacelito Beach: 22-min drive, 12.4 mi/19.9 km. Would surely come again. Additional charge. Poligono 04 Fraccion 05 Lote 04 S/n, Tulum. - Bernou, "Mooi, groot hotel. Also if you booked the room in 2021 be forewarned that they no longer offer free beach shuttle access. - Anonymous, "Super netjes en mooi hotel. Yes, Kimpton Aluna Tulum, an IHG Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge. I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future. Front desk staff will greet guests on arrival. J somos recebidos com um drink de boas vindas. Accessible parking, Street parking, Secure parking, Outdoor furniture, Sun deck, Terrace, Garden, Private check-in/out, Concierge, Baggage storage, Laundry Drumherum auch alles wichtige entweder zu Fu oder per Rad oder Auto zu" - Nina, " 9.00 - Petter, "Beautifully designed hotel and exceptional customer service. 77760 Lote 1-11, Aldea Zam, Probably better to ride the free bikes there. No, Kimpton Aluna Tulum, an IHG Hotel doesn't have a casino. Extra beds Free cribs/infant beds available on request, Extra beds A king sofa bed; free cribs/infant beds available on request. As a member, you receive price matching up until midnight before check-in. Many of our offers don't require immediate payment, No cancellation fee included in most of our offers. On the other hand this means that you need transportation to get in to the center of Tulum. Fijn zwembad For additional details, review the cancellation policy on Orbitz. The rooftop pool is also great and the food was decent. Id definitely recommend this place. Erg meedenkend en begripvol. All rights reserved. , Tulm, QuintanaRoo, Reservations: 800 5020 500 All pools are free of charge, Open all year, Pool/Beach towels, Beach chairs/Loungers, Pool bar, Shallow end, Full-body massage Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, This property accepts credit cards, debit cards, and cash. This hotel also features complimentary wireless Internet access and concierge services. Tulum Bus station is 1.1 mi from Kimpton - Aluna Tulum, while Parque Nacional Tulum is 1.2 mi from the property. Enjoy dining at Parallel 20, one of 2 onsite restaurants. As a result we had to pay resort fees in cash, and were not able to have a card on file for restaurant purchases all week. Cancellation and prepayment policies vary according to accommodations type. Additional charge, Canoeing - Hania, "Pokoje pikne i doskonale wyposaone. Also had a lovely rooftop pool but we didnt get a" - Alexandra, "Lovely staff - Art who was based on the entrance to the hotel was really outgoing & very helpful, we will definitely stay here again in the future" - Joel, "Everything was good. Vor allem nachts war es im " - Mike, "Sehr freundliches Personal, perfekte Lage zwischen Strand und Stadt-Zentrum. Certain requests may come with additional charges. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. La nourriture est dlicieuse et les chambres spacieuses. . The staff was worked to fix. Additional charge, Head massage - Fabrice, "El hotel es muy bello. Smelly shower in the morning. Additional charge, Hand massage - Adam, "Ein rundum schnes Hotel bei dem es uns an nichts gefehlt hat. Goede front desk. Tiene una paz en todas partes a pesar de tener los cuartos muy cerca el uno del otro. Guests can enjoy the delicious flavors and laidback ambience at breakfast, lunch and dinner. ALWAYS. These fees and deposits will be charged at check-in, check-out, or the time of service. Other known names for Kimpton - Aluna Tulum, Frequently asked questions about Kimpton - Aluna Tulum, Kids' club, Water sports facilities (on site) | FROM 165,00 (USD $) The property also charged me more than my booking cost that was reserved for months. Cleanliness measures at Kimpton Aluna Tulum, an IHG Hotel include enhanced cleaning, hand sanitizer for guests, social distancing, and protective equipment worn by staff. Join now. Quench your thirst with your favorite drink at the poolside bar. Off-site The restaurant seemed to be lacking menu items and service was slow. This helps to ensure that you have the optimal website experience. Il bagno era enorme, con doccia e wc in aree separate da " - Maria, "Staff molto professionale, cura dell'arredamento della camera, staff che parla inglese."
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