1560740,1565670,1565080,1566560,1559850,1553180,1563710|6,1568250|3,1565870,1565870|2,1568250,1561220,1535640,1569930|1,1542630,1559850|1,1569930,1563880,1567830|1,1557030,1563710|2,1563710,1550830,1561950,1550830|3,1565870|4,1559850|7,1561630,1557080,1542720, Astor Garden Hotel (Hotel), Saints Constantine and Helena (Bulgaria) Deals. Please enter the dates of your stay and check what conditions apply to your preferred room. Very good breakfast. Browse questions from guests for anything extra you want to know about the property. If you like to relax in beautiful surroundings, book Astor Garden. The only way to leave a review is to first make a booking. We absolutely love this place, the room is spacious and the bed is really comfortable, the food is good and diverse and the access to Aqua House is a big plus. Guests loved walking around the neighborhood! To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Does Astor Garden Hotel offer any business services? We have more than 70 million property reviews, all from real, verified guests. Astor Garden Hotel takes special requests add in the next step! Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. The breakfast was very good and offers a lot of options: vegetables, fruits, pastries, eggs and meat, you have many choices. All Deluxe rooms are located on the top floor, with a central sea view and guests can choose between the main restaurant and the a-la-carte restaurant Monty. Interior is luxurious but cozy! It is rewarding to read your review and learn about your satisfaction on our food selection as well as our leisure areas. Very nice accomodation, good meals, very nice pool, perfect foar kids. You'll receive an email as soon as the property answers your question. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Lock in a great price for Astor Garden Hotel rated 9.2 by recent guests! Very nice hotel but after the staff reactions and attitude it was the last time for me here. The aqua house was very fun. They give us the room ofer 90 min of waiting! There are a lot of pools with different water temperatures. Yes, Astor Garden Hotel offers airport transportation for guests. What options do we have at your hotel? It has been rather stressful to stay here, not relaxing at all. They're also applicable regardless of the comment's tone. Wifi is ok. Nice location, Sandy beach, food is excellent, very helpful staff. Hi, if I book 5 over/nights at the hotel and free access to AquaThermalSpa is included,how many times can I go there?Is it a daily pass once or 5days? A kid's club is also offered at the property. Excellent location show map, Excellent location rated 9.4/10! Access to the, Everything. Book until 31.08.2022 with promocode SPA22 and get 10% discount and free classic massage. I called to make sure my room was a sea view facing room and was assured it was. A very nice hotel, beautiful surroundings, attentive staff. Dont include any personal, political, ethical, or religious commentary. Alternatively, you can take a taxi for the Truimf taxi company, operating at the Airport. Boasting a seasonal outdoor pool as well as an indoor pool, Astor Garden Hotel is set in the beach area in St. Constantine and Helena. Given that the hotel is half covered in carpets and all the rooms are equipped with. Before dinner I went and sat on a chair by the beach waiting for my friend. Your health and safety are a priority for us. Dear Kami838, as a holiday provider and innkeeper it saddened me to read the experience you went through. Assisted with all requests: to make a payment and receive delivery, dealt with dry cleaning, and assisted with room upgrade. There is a hair dryer in the bathroom. We are looking forward to welcome you back and I remain with kind regards and best wishes, Emre Kiris Hotel Manager Astor Garden Hotel and Villa Chinka. Then when I asked them where the towels were, they said that I and other tourists were to blame because we "dare" to leave the towels on the sunbeds and leave; then they threaten me until I told them I was going to talk to their manager, which I did. Dear 949alexandrai, thank you for your kind words and I am delighted to read that you have enjoyed your vacation with us. Astor Garden offers unique amenities including a spacious garden, a SPA center, restaurants, and excellent business facilities. Our location combines the convenience of easy access to Varna and the tranquility of the oldest sea resort in Bulgaria. Apart from the promise that they will have a talk with the beach boys and that the hotel lacks towels, there was no reaction from the management (public relations manager). Overall, we had a great long weekend at the hotel, and I hope to have a chance to go back there for a longer holiday. A limited number of rooms on the lower floors are equipped with extensible sofa bed, 140cm wide, 190cm long. Do you have available options? Respect the privacy of others. Thank you. Avoid using profanity or approximations of profanity with creative spelling in any language. I am glad to read that you have enjoyed the beautiful surroundings and our team members' attentiveness. All cribs and extra beds are subject to availability. Hello, The bathrobe can be taken to the neighboring SPA centre. We will be delighted to welcome you next summer. more. The hotel features free WiFi, while a conference hall is available for business meetings. Please note that advance reservation may be required and there are extra charges for the sunbeds and parasols. hotel, management do not know nothing about customer relations, can not leave positiv impression. coffee machines and red wine in the fridges, I was surprised at their confusion of how to deal with the stain and I think the actions they took, left even bigger stain which may require only special chemical treatment from there on. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Free parking. Astor Garden Hotel has been welcoming Booking.com guests since Dec 14, 2017 Additional sorting options might be available (by type of traveler, by score, etc). Contributions should be travel related. This property has taken steps to provide more sustainable and eco-friendly travel. Your current language is English (US), St. St. Constantine and Helena Resort, 9006 Saints Constantine and Helena, Bulgaria, Double Room with Balcony and Sea View - Free Access to Aqua Area in AquaHouse Thermal & Beach, Double Room with Balcony and Park View - Free Access to Aqua Area in AquaHouse Thermal & Beach, Deluxe Double Room with Balcony and Sea View - Free Access to Aqua Area in AquaHouse Thermal & Beach, Double Room with Pool View - Free Access to Aqua Area in AquaHouse Thermal & Beach, Astor Garden Hotel has been welcoming Booking.com guests since Dec 14, 2017. All distances are measured in straight lines. What about playa tea for kids? Will come back again definitely. - Recreation room had fun games We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. The view from the room was nice, including sunrise. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. Astor Garden Hotel is one of the hotels in a resort bubble outside of Varna. Asked about: Deluxe Double Room with Balcony and Sea View - Free Access to Aqua Area in AquaHouse Thermal & Beach I immediately called the house keeping to apologize and asked them to take care of it as I know from own experience, one should remove it before i dries. Get instant confirmation with FREE cancellation on most rooms! Excelent location , very quiet in the morning for late sleep, no mosquitos, loved aquatherme for kids. Thank you for commending our Spa team and services, I will share your praise with our well-being coaches. It's a bit difficult to find out which hotels are operating nowadays and which are not. I Sked the reception to help me with a bouquet of flowers for my wife and they did a very good job. Accept my apologies for not being able to address it during your stay. We recommend calling ahead to confirm details. Does Astor Garden Hotel have airport transportation? Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Attention to the staff, they are not very happy to have guests. Very good breakfast., The breakfast was very good and offers a lot of options: vegetables, fruits, pastries, eggs and meat, you have many choices. Your question will be published on Booking.com after it's approved and answered. Own or manage this property? Full relaxation and pleasure! They dont deserve our money! This is definitely not 5 star and I would suggest you look for something else to avoid disappointment. Gives health, relaxation and beauty. All rights reserved. I would definitely go back there and I recommend it! Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. *Exceptionally professional, welcoming, and friendly reception staff. Dear Odyssey38716511139, I am saddened to read your review about beach and towel concerns. Your contribution should be yours. Water brings emotion and good mood. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. - The bed was super comfy, Very nice hotel but after the staff reactions and attitude it was the last time for me here. Unfortunately a family room is not available.thanks, I have reserved by mistake without all inclusive option. Read more about possible travel restrictions before you go. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Obviously we fell short in some aspects at delivering a relaxing holiday. Each review score is between 1 and 10. The maximum number of cribs allowed depends on the room you choose. A private bathroom with bath and shower, free toiletries and a hairdryer comes as a standard. Hello, please book a room and note that you are traveling with two children and their ages. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Guests are required to show a photo ID and credit card at check-in. meaning that there is only hotels, restaurants, and other tourist stores. Nothing. Featuring a balcony, all units include a seating area, a satellite flat-screen TV and a mini-bar. Shame. Can I check in at 04:00 if I book the room from the day before my arrival? Please noted that once you enter, there is no time limit, but it is not possible to exit and come back on the same day. What are some restaurants close to Astor Garden Hotel? Is parking available at Astor Garden Hotel? I am delighted to read your comments regarding cleanliness and service quality as well our Restaurant team taking care of your preferences. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Yes, free parking is available to guests. Claim your listing for free to respond to reviews, update your profile and much more. This service may contain translations powered by Google. I wish we wouldn't have missed the opportunity to comfort you further at the beach but hope to welcome you back and get it right. There was a problem loading the reviews. Thank you, Hi do you have a presidential suite or a 2 bedroom suite. Promotional content will be removed. This is our guests' favorite part of Saints Constantine and Helena, according to independent reviews. Astor Garden Hotel is a 4-minute walk from Aquahouse Thermal & Beach. If you booked through us and want to leave a review, please sign in first. Which room amenities are available at Astor Garden Hotel? A true harmony of colours and sensations. What food & drink options are available at Astor Garden Hotel? There are also a couple of nice restaurants nearby. Please enter a valid email address. The hotel is new and well maintained with nice swimming pool and lobby. Try again. Contributions should be appropriate for a global audience. The dinner between 1900 and 21:00 , at 21:10 my baby still eating the manager of the restaurant came and told us ti leave the restaurant now because the dinner is till 21:00 and if it take the baby one hourvto eat to come earlier, even if the baby isnt hungry because we have. We have a kid's play area in the garden with swings and slides. Booking not found double-check your booking number and PIN then try again. Sv. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Double-check the maximum capacity for the room you selected. The access is once per every booked night. St. St. Constantine and Helena Resort, 9006 Saints Constantine and Helena, Bulgaria You can only leave a review within 28 days after check-out. We offer beer and wine 24/ 7 as part of our All-inclusive service. Really so disappointed at the staff and overall stay at this hotel. Specifically - the towels left on the sunbed on the hotel's private beach were "taken" (so as not to say stolen) by the hotel's beach bar staff, when I was away for lunch with my family. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. We will supply a baby cot and an extra bed. Rooms are big, and the beds are high quality. In no case the services and staff of this hotel are 5 stars. Fair enough. Very Agresive stuff! Hello, thank you for your interest. Good morning! Yes, it is possible to add services on site. *Within the property is situated the restaurant of a famous chef-Andre Tokev, which a huge selling point to the property, and a must try by visitors. Konstantin i Elena (0.2 miles), and Alibabki Pool Bar (0.1 miles). I remain with kind regards and look forward welcoming you back, Emre Kiris Hotel Manager Astor Garden Hotel, Saints Constantine and Helena Bed and Breakfast, Saints Constantine and Helena Vacation Rentals, Saints Constantine and Helena Vacation Packages, Saints Constantine and Helena Restaurants, Things to Do in Saints Constantine and Helena, Saints Constantine and Helena Travel Forum, Saints Constantine and Helena Travel Guide, Saints Constantine and Helena Hotel Deals, Last Minute Hotels in Saints Constantine and Helena, Saints Constantine and Helena Family Hotels, Saints Constantine and Helena Beach Hotels, Saints Constantine and Helena Spa Resorts, Saints Constantine and Helena Business Hotels, Romantic Hotels in Saints Constantine and Helena, Saints Constantine and Helena Luxury Hotels, 5-stars Hotels in Saints Constantine and Helena, 4-stars Hotels in Saints Constantine and Helena, 3-stars Hotels in Saints Constantine and Helena, Saints Constantine and Helena Hotels with Pools, Saints Constantine and Helena Hotels with Free Parking, Pet Friendly Hotels in Saints Constantine and Helena, All Inclusive Hotels in Saints Constantine and Helena, Family Resorts in Saints Constantine and Helena, Resorts on the Ocean in Saints Constantine and Helena, Saints Constantine and Helena All Inclusive Family Resorts, Saints Constantine and Helena Beach Suite Hotels, Saints Constantine and Helena All Inclusive Spa Hotels, Saints Constantine and Helena All Inclusive Beach Hotels, Saints Constantine and Helena Beach Spa Hotels, Saints Constantine and Helena Pet Friendly Beach Hotels, All Inclusive Resorts in Saints Constantine and Helena, Hotels near Monastery of Saints Constantine and Helena, Hotels near Technical University of Varna, Hotels near University of Economics Varna, Hotels near Medical University "Prof.d-r Paraskev Stoyanov"-Varna. The 4th-floor rooms have a beautiful sea view. There is an espresso machine in the room. Check your booking confirmation email to find your booking number and PIN. if an all-inclusive option is available, I would recommend it. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. To edit a review youve already submitted, contact our Customer Service team. Yes, we offer a buffet - selections of salads, meats, fish, side dishes/ potato, rice, grilled vegetables/, and fresh fruit. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. Choose your currency. I dropped a cup of coffee on the carpet in the room. Whats the difference between double room The lobby bar is open 24/7, serving a-la-cart. Furious knocking by the cleaner at 8.15 am? After their trip, guests tell us about their stay. We enjoyed our stay there. She opens the door and proceeds to come into my room explaining she needs to clean. If we have any enconvenience we are pleased ti leave the hotel! Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Book on August 14th and 15th with 15% discount. Positive sides: ok beach, nice new hotel, nice neighborhood. Asked about: Double Room with Balcony and Park View - Free Access to Aqua Area in AquaHouse Thermal & Beach Monument of the Bulgarian-Russian Friendship, How to get to Astor Garden Hotel from Varna Airport. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Hello, we are an All-inclusive facility and we are suitable for families with small kids. Sts. After some discussion with the staff at the beach they finally agreed to go to the spa to get the towels for us. It is not even about the 4 euros, but about theater around this littel thing.. Is that what a 5 star hotel do? *The biggest SPA centre in Varna area is right next door, perfect for spa holidays. Guests submit their subscores and their overall scores independently theres no direct link between them. Created with care for every interior detail. The most helpful contributions are detailed and help others make better decisions. Dear TimoKiviluoma, thank you for taking your time to review our property, I appreciate it. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Family room with a sea view or park view. After one hour we tried to ask what is happening and very unpolite they told us to wait because there is a problem with the reservation! Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Taxes and fees that are shown are estimates only. offended that you stepped on their doorstep at the pool bar, beach, spa, etc. Services for 1 star! Yes, it is 0.3 miles away from the center of Saints Constantine and Helena. Very bad experience!!! Stay in a luxury hotel just meters from the beach. To see correct prices and occupancy info, add the number and ages of children in your group to your search. What guests loved most about nearby beaches: Personal or sensitive info (e.g. In Villa Chinka Hotel we have a Superior Suite with 2 bedrooms. This lets us know our reviews come from real guests like you. The discussion with Staff, reception was almost an hour. Hello! The property usually replies within a few days. The most helpful contributions are detailed and help others make better decisions. Please see our partners for more details. Lock in a great price for your upcoming stay. I booked a sea view room, super excited to holiday here. Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay. You must know if you have included access to Aqua House in the pool area, and for the rest you must pay: towels, bathrobe and access to the area of saunas and thermal water. My flight arrives at Varna at 02:55. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Thanks! - Buffet lunch was exceptional Very nice spa. Is Astor Garden Hotel located near the city center? Are there opportunities to exercise at Astor Garden Hotel? We are travelling with 2 children, 2 and 11 years old. We offer alcoholic beverages in the lobby and at the pool bar. There are more repeat guests here than most other properties. What are some of the property amenities at Astor Garden Hotel? Free private parking is available on site (reservation is not needed). Anyway, small thing which doesn't affect the rest of the positiive experience. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Tripadvisor performs checks on reviews. We are looking forward to welcome you back soon. Very clean. *The bartenders at the lobby bar are very attentive and friendly. Dear barborag502, Thank you for taking the time to share your review for our property and services. I have never had such a bad experience in my hole life! Negative sides of the hotel: poor desserts, unripe fruit, local fake Coca Cola. Let's not forget that the man sanctifies the place and no matter how many stars the hotel has, if the staff is terrible you can't enjoy your stay. There is a separate kid's pool as well. . And btw: you dont get towels at the beach although its written on the card. A small remark for the house keeping. Even though we didn't use the mini bar, we were argued about this little water. You can sort and/or filter them by time of year, review score, and more. * - You have to pay extra if you want to use the beds at the beach. Astor Garden Hotel also features 4 bars including a pool bar and a beach bar, for guests to have a drink or a cocktail. This is a pity and I think for the rest of my stay, the hosue keeping demonstrated sort of attitude. swim and nothing is said to them.
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