This fault can be repaired by our engineers in many cases its the colour wheel that is causing this issue but not always. OPTOMA does not warrant that any OPTOMA software will meet your requirements, will work in combination with any hardware or software provided by a third party, that the operation of any software will be uninterrupted or error free or that any defects in the software are correctable or will be corrected. Some customers have tried repairing this themselves only to find that because they fixed it themselves they allowed a tiny piece of dust inside the lens unit and the image shown will therefore always have a dot on the screen. B2-20120091-4, Wholesale optoma projector replacement parts. THIS WARRANTY STATEMENT FOR THE PRODUCT IS IN LIEU OF ALL CONDITIONS OR WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PART OF OPTOMA, ITS AGENTS OR ITS SERVICE PROVIDER. OPTOMA and its Service Providers are not responsible for damages or loss incurred during the shipping process. Very carefully remove the colour wheel connector cable. For more information on OPTOMA Products, please call 1-888-289-6786 or visit us at: www.optomausa.com. We have been repairing motherboards for almost 2 decades and repairing projectors for over 11 years. This LIMITED WARRANTY is extended by OPTOMA Technology, Inc. to the original purchaser of the Projector (Product) and is not transferable. Excessive usage shall mean, but is not limited to the following: uninterrupted use of the Product for over eight (8) consecutive hours. Slide the colour wheel down and out of the housing. This Limited Warranty is not applicable if the Product is operated in 360 degree mode or portrait mode. Some companies will tell you this needs to be replaced but we fix it in most occasions. Register online to avoid unnecessary wait-time in services. This option is recommended for customers who already have some experience with bare bulb replacement. Please provide us with your contact details below. Being careful with the cables attached. On this projector the port was faulty so it was removed. AV Parts Master Ltd Registered office Unit 1, Wokingham Commercial Centre, Molly Millars Lane, Wokingham, RG41 2RF, United Kingdom, Registered in GB, 0800 170 7012 | EMAIL: sales@avpartsmaster.co.uk, Bright WXGA projector, 3800 ANSI (E1P1A1YBE1Z3), W308STe, 1280x800, 16:10, DLP, 203 W, HDMI 1.4a, VGA, 3.5mm, RS-232, USB, 26 dB, 100-240 V 50-60 Hz, 316x244x108 mm, 1080p, 3,400LM , 1.47 - 1.62:1, 2.8 kg, 1 Year RTB, 1 Year / 1,000hrs, WXGA, 4500 Lm, 1.47 - 2.35:1, 16:10, 4.6kg, Bright 3,700 ANSI lumens and XGA resolution, Bright 3,600 lumens with 25,000:1 contrast ratio, 1080p, 1300 Lm, 1.2:1, 16:10 Native, 16:9/4:3 Compatible, 2.5 Kg, 2 Year RTB, 1080p, 3,500 Lm, 1.58 - 2.06:1, 16:9 Native, 4:3 Compatible, 2.91 kg, Optoma HD28e, 3800 ANSI lumens, DLP, 1080p (1920x1080), 30000:1, 16:9, 1.46-1.62:1, Short throw, bright (3800 lumens) and compact projector, WXGA, 4000 Lm, 1.19 - 1.54:1, 16:10, 2.6kg, WXGA, 1000Lm LED, 0.8:1, 16:10 Native, 16:9/4:3 Compatible, 0.4kg, 2 Year RTB, Home Cinema, 1080p, 3000 Lm, 0.49:1, 16:9, 2.7kg, Laser XGA 3,500 1.94:1 ~ 2.16:1 4.0 2 Year RTB 5 Year / 12,000hrs, Bright 4,000 ANSI lumens and WXGA resolution, XGA, 4000 Lm, 0.33:1, 4:3 Native, 16:9 Compatible, 3.9 Kg, 3 Year RTB, Bright WXGA DuraCore laser projector - 3500 lumens and IP6X certified, sign up for all the latest news, products and special offers. We look forward to helping you find a solution that fits your needs. The original OPTOMA UHD35 includes the lamp and housing from the original manufacturer. Call a Sales Pro at 800-476-9886 for more information. If you prefer an easy replacement process, buy a. Remove the screw holding the lamp in place. the customer was charged 129 happy days ! This limited warranty does not cover any items that are in one or more of the following categories: external devices (except as specifically noted); accessories or parts added to an OPTOMA Product or system after it is shipped from OPTOMA; accessories or parts that are not installed in the OPTOMA factory or OPTOMA Software or peripherals Products. This Limited Warranty is not applicable if the Product has been opened, modified or repaired by anyone other than an authorized service center, if it is repaired using unauthorized spare parts or if the Products serial number, the Product or accessory date code has been removed, erased, defaced, altered or are illegible in any way and this shall be determined at the sole discretion of OPTOMA. We will immediately find out for you exactly when the product will be available, so you can place your order accordingly. Fixing these power supplies is a pain I usually just replace it. This Limited Warranty does not cover defects or alleged defects caused by the fact that the Product was used with, or connected to, any product, accessory or software not manufactured, or supplied by OPTOMA or was used otherwise than for its intended use. Whatever the issue is we can usually fix this for you. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM STATE TO STATE. We can fix motherboards. EXCESSIVE USAGE shall mean, but is not limited to the following: uninterrupted use of the Product for over eight (8) consecutive hours unless otherwise stated in technical specification for the product. A Product returned for warranty service must be shipped in its original packaging material or equivalent to avoid damage while in transit. The entire lens may need replacing. All you need to do is loosen a few screws in the projector, remove the entire lamp housing, and replace it with the new one. The best place for projector repairs in London Never open and try to fix a projector yourself. On this repair it was a bit more tricky the ports were fine but the controller for the HDMI failed. If the Product purchased is a refurbished unit, the warranty period will be a 90-day Limited Warranty. If you close this dialog without selecting an option, we will default to allowing cookies. You are responsible for shipping and labor charges, as well as charges for parts used in the repair. If End User needs to return a defective Product back to OPTOMA Service Center, End User must complete a RMA Request Form, which can be found on the RMA Procedure page, and submit the completed RMA Request Form to OPTOMA Service Center. However inside the lens there are Lenses and mirrors that may suffer burnout. This option is recommended for its maximum reliability and easy replacement process. All products returned to OPTOMA for repair must have an RMA number clearly marked on the outside of the package or they will not be accepted. Cookies are small text files which are stored in your browser when you visit many websites. We work on component level repairs. Put it to one side. ), display mode, usage, environmental conditions, and more. Optoma's innovative products are carefully crafted to deliver crystal clear images of unrivalled quality by incorporating the latest DLP technology from Texas Instruments', together with advanced optical engineering expertise and dedication to superb product quality. Our speedy service means in most cases your projector is returned to you in a couple of days. However, some projection Products, as specified on the OPTOMA website, are covered by a 24/7 guarantee. VIDEO - replacement of projector lamp with housing, VIDEO - replacement of a bare bulb without housing. For solid state light source, SSI, Laser, LED, HLD (henceforth light source) fitted to a Product at the time of sale the light source warranty period is FIVE (5) YEARS or 12,000 light source hours, whichever is sooner. The original OPTOMA UHD35 lamp is a bare bulb from one of the OEM manufacturers (Osram P-VIP, Philips UHP, Ushio, Matsushita, Iwasaki HSCR) and is designed to replace the lamp in your existing lamp housing. Products rated and specd for 24/7/365 are excluded from this condition. We often fix this while you wait. The colour wheel is attached to 2 ribbon cables the fault may be a bad connection with the cables or even a broken photo sensor. There is only left in stock. Remove the photo sensor screw, inspect the photo sensor make sure it looks physically clean. We can replace integrated circuits including various power manager chips. This Limited Warranty is not applicable if the Product is shut down incorrectly thereby not allowing the Product to shut down in a predetermined, controlled manner. Instructions for replacing projector lamps. IF THE PRODUCT IS DEFECTIVE IN MATERIALS OR WORKMANSHIP, YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. Thank you, we will contact you immediately. Please note : Our company is in no way affiliated with Optoma. This Limited Warranty is not applicable if damage was caused by negligence or failing to carry out appropriate maintenance by the buyer, his customer, the end user or during transport, or in case of an act of God. Light source life is dependent upon many factors, including light source mode (Bright, Dynamic, Eco, Eco+, etc. We also carry out component level repairs to capacitors bridge rectifiers mossfets resistors diodes surface mounted chips and even BGA reflows on chipsets. This Limited Warranty is not applicable if the Product has been exposed to moisture, to dampness or to extreme thermal or environmental conditions or to rapid changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to influence from chemical products. This solution is cheaper than a lamp with housing, although it requires a certain amount of manual skills. Also some companies will tell you its beyond economical repair, just so they can sell you a projector! You do not need to remove the power supply but if you need to for some reason disconnect the cables noted above in yellow. Carefully remove all screws surrounding the colour wheel. This site uses cookies to provide and improve your shopping experience. You can choose from 2 lamp options - original or original bulb inside. Diode resistor and capacitors can be replaced by us on the motherboard. Even when your wheel is not available elsewhere, we can very often fix it. Remove this silly piece of rubber. However, some projection Products, as specified on the OPTOMA website, are designed to work in 360 degree mode or portrait mode, and this Limited Warranty is applicable for those models that are specified on the OPTOMA website to work in 360 degree mode or portrait mode. pricing and product availability. You can change how cookies are used on our site using the options below; changes take effect the next time you load a page on our site: 2 Year Projector parts and labor | 5-year or 12000 hour light source, /ContentStorage/Media/9f412e81-68f7-43fb-bd33-1bc16d6e6816_thumb.jpg, This website uses cookies to give you the best online experience. 2022 AV Parts Master Ltd. All Rights Reserved. The OPTOMA UHD35 original bulb inside includes a bulb from one of the OEM manufacturers (Osram P-VIP, Philips UHP, Ushio, Matsushita, Iwasaki HSCR) and has plastic housing from a generic manufacturer. This product is temporarily out of stock, but will be available within 1-3 weeks. How to souce products on Alibaba.com effectively? OPTOMA, ITS AGENTS AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF USE OR DATA, LOSS OF PROFITS OR INTERRUPTION OF BUSINESS, WHETHER SUCH ALLEGED DAMAGES ARE BASED IN WARRANTY, TORT (INCLUDING WITHOUT LIMITATION, NEGLIGENCE AND STRICT LIABILITY), CONTRACT, OR INDEMNITY. This repair usually takes 24h and is another easy fix for our engineer. One or both of these may require a repair. Should your Product prove defective during the warranty period, please contact OPTOMA service and support at (1) the telephone number listed on our Web page or written documentation (currently, the number is toll free, but this may change at the sole discretion of OPTOMA: 1-888-289-6786, (2) at www.optoma.com/us or (3) email: [emailprotected]. This Limited Warranty does not cover user manuals or any third party software, settings, content, or data, whether included or downloaded in the Product, whether included during installment, assembly, shipping or at any other time in the delivery chain or otherwise and in any way acquired by you. Optoma Projector Repairs ( By Appointment only), 1 Canada Square Canary Wharf, London E14 5AA. Why should you pay for someone 75 just for looking at it? For your OPTOMA UHD35 projector, you can choose from: lamps with housing or bare bulbs from original manufacturers. Very carefully unclip the power flex cable buy gently pulling the clip down, be careful as many owners break this clip !! Allow our engineers to find the fault and fix it for you in 24h, Please Note * We do not fix projectors larger than 14 inches. Light source brightness may decrease over time. Colour wheels are very delicate and can be easily broken. We replace Lamps inverters power ballast motherboards and lenses when needed. After a year or two this rubber starts to come away from the base touching the wheel. A support for local businesses corporate clients and end users, repairing projectors in some instances while you wait. If Your projector is under warranty please call Optoma first. We can repair this problem 90 percent of the time. This Limited Warranty is not applicable if the Products dead pixels are within specification: dead pixels are inherent to Products and flat panel display technologies, all products with this defect conform to OPTOMA Projector HDMI port not working? Lines on the screen is another common fault we see at our workshop. The good news is that Optoma projector parts are easier to acquire than other makes and models. Has your projector started flickering? By using this site, you agree to our Privacy Policy. Optoma use cookies to help make your browsing experience more enjoyable, and to help us determine which pages are of the most interest to you. The chip has 100 pins and needs to be replaced. In this final image we have removed the bad chip and replaced it with one from another motherboard. There are various Lens problems that occur with projectors. On top of that they charge up to 75 just to look at your projector? We use cookies to make sure the website can function, measure traffic and support our marketing and third-party services. Excessive usage may not be covered by OPTOMA warranty (parts, work or freight), unless agreed otherwise in writing. While watching a film You will always be drawn to the dot ! EXCEPT TO THE EXTENT PROHIBITED BY LAW, THIS IS THE EXCLUSIVE WRITTEN LIMITED WARRANTY OF THE ORIGINAL PURCHASER. This Limited Warranty is not applicable if the projection Product that has been ceiling mounted in an improper fashion (for instance, ceiling mount with incompatible screws or installed in an enclosure). Please note however, that if using a Product continuously, the Lamps life time will be extended if it is switched off for thirty (30) minutes every twenty four (24) hours. This is why we request you to bring it into our workshop for a fantastic bright image . Most Products are designed for normal business and home use. This is quite common. These break very easily as they are made of thin glass. This is the main reason the colour wheel fails. Do not buy a new Lamp !!!! Please include proof of the date of original purchase (invoice) with the shipment. This is a very reliable solution and is cheaper than the original manufacturer option. Based inside the Canary Wharf tower we are conveniently located close to the Canary wharf underground Tube Station. NORMAL USAGE shall mean, but is not limited to the following: the Product will have an eight (8) hour rest-period or downtime for every eight (8) hours of consecutive use. We are a specialised repair centre based in Canary Wharf since 2003. Postage, insurance and shipping costs incurred in returning your Product to OPTOMA or its authorized service provider (Service Provider) for warranty service is your responsibility. We Hope this has helped if you are suffering issues with your colour wheel. This guarantee covers the Products for continual use. 2022 Full Compass Systems, LTD - 9770 Silicon Prairie Parkway, Madison, WI 53593 All rights reserved. Installing a non OPTOMA genuine lamp module in an OPTOMA Product may void your Products warranty. HOWEVER, IF THAT REMEDY FAILS ITS ESSENTIAL PURPOSE, OPTOMA RESERVES THE RIGHT TO REFUND THE PURCHASE PRICE OF THE PRODUCT TO THE PURCHASER IN EXCHANGE FOR THE RETURN OF THE PRODUCT. For removing the power supply remove all the screws around the supply. Repairs resulting from damage done by a copy lamp module will not be covered under your OPTOMA Please register at https://www.optoma.com/us/support/warranty-registration/ for warranty activation of your product. The most common repair we fix is an Optoma projector with flickering image. How do the various types of lamps differ? If you want to benefit from this improved service, please opt-in. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. There are various boards inside the projector, a motherboard and a daughter board. If the Product is eligible for warranty service, you will be issued a Return Merchandise Authorization (RMA) number and given shipping instructions. 3D Glasses Limited Warranty is based on home usage of 2 hours per day, with glasses being charged every 2 weeks. OPTOMA will not provide technical support for post warranty Products; however, if you have any Product in defect after the warranty is expired, you may call OPTOMA Customer Service at 1-888-289-6786 for post warranty repair services. If you'd like to know more or change your preferences, our. Replacing a bare bulb in the original projector lamp housing is more challenging than replacing the entire lamp housing. Some social network functions will not work. This Limited Warranty does not cover a) normal wear and tear (including, without limitation, wear and tear of projection lenses, batteries or protective carry cases), b) defects caused by rough handling (including, without limitation, defects caused by sharp items, by bending, compressing or dropping, etc. NORMAL USAGE shall mean, but is not limited to the following: The Product will have an eight (8) hour rest-period or downtime for every eight (8) hours of consecutive use. Sign up to receive exclusive deals, industry news, and new product information. This product is temporarily out of stock, but will be available within 1-3 weeks. Remove the Lamp surround housing noting the 3 screws that are holding it in place. They charge you for collection and delivery. Inverters can be replaced too. This Limited Warranty is not applicable if the Product is operated in an excessively dirty or dusty environment or if it has not been regularly maintained to keep the air intakes free of obstruction. This is due to overheating and the plastic becomes brittle. This Limited Warranty is not applicable if damage was caused by the power supply system to which the Product was connected. You are solely responsible for shipping charges and other costs incurred in connection with the return of the defective Product to OPTOMA or its Service Provider. We recommend it thanks to its reliability and affordable price. Remove the 3 screws holding the colour wheel in place. This Limited Warranty is not applicable if a Product has been excessively used. Be very careful not to break the wheel. OPTOMA and its Service Providers are not responsible for any loss or damage to the Product while the Product is in transport to or from OPTOMA or its Service Provider. This warranty does not cover and shall be voided by defects or damages resulting from the following: natural or man-made occurrences or disasters including, but not limited to earthquakes, fires, floods, power surges, storms, casualties, accidents, misuse or abuse, neglect, alterations, service or repair by entities other than Authorized OPTOMA Service Providers, improper or abnormal installation(s), maintenance, connections with peripherals, and other causes not originating from defects in materials or workmanship, including excessive usage. Did you know some companies keep your projector for up to 4 weeks? We only use Genuine Original Parts. We are part of the thriving business community located in the heart of docklands. Don't miss out on this item! Unclip the lamp connector and remove the lamp, inspect the lamp for cracks this should be a p-vip 190/ lamp. OPTOMA warrants the Product against defects in materials and workmanship under normal use for a period of TWO (2) YEARS from the date of the original purchase. Call us today for peace of mind. We can fix any problem on your projector as long as the parts are available. In most cases you will find one of the screw taps broken. If the product becomes defective during its warranty period, OPTOMA will, at its option, repair or replace the product with new, reconditioned, or re-manufactured components or parts. BIN IT !!! as set out in the Products user manual) and/or e) other acts beyond the reasonable control of OPTOMA. Optoma is a world leading designer and manufacturer of award-winning projectors for Business, Education, Professional Audio/Video and Home Entertainment, with comprehensive ranges to exceed the expectations of every user. Call Us for your best package Guangzhou Huayu Electronic Technology Co., Ltd. Nanjing Defi Software Technology Co., Ltd. Wuxi Changsheng Special Lighting Electrical Apparatus Factory. ), or c) defects or damage caused by misuse of the Product, including use that is contrary to the instructions provided by OPTOMA (e.g. This helps us identify ways we can improve our website for you in future. Sign up for our latest news, special offers and promotions. We only offer this option as an original bare bulb lamp without housing. Which one should I choose? Guangzhou Zhunju Electronic Technology Co., Ltd. The inverter is the part that gives power to the lamp and is dangerous to work on. Fit your new wheel and in most cases your up and running again. ALL IMPLIED OR STATUTORY WARRANTIES TO THE EXTENT THAT THEY CANNOT BE EXCLUDED ARE LIMITED TO THE EFFECTIVE PERIOD OF THE WARRANTY SET FORTH HEREIN. Any projector brought into our repair service will invalidate any existing warranty you may have with Optoma. If you see any black soot, remove it with a cotton wool bud. Here at Optoma Projector Repairs we can help you with missing pixel problems. Remove the 6 base screws and put them aside a good idea is to use a small plastic container for tablets. This is an easy fix for us here at projector repairs. This fix may require some soldering. Remote Control for EP747, DX608, EP1690, TX773, TX780, Digital Converters, Transcoding, Sync, Clocks, Hearing Enhancement, Translation, Tour Guide, Recording (Audio) Interfaces, Digital Workstations, Switchers, Routers, Combiners, Source Selectors, If you cannot access the information on this website and need assistance in doing so, please call. Our friendly and highly skilled staff will take care of your projector when you visit us.
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